• Call us to arrange for any returns at 781-447-7935 or you may email customer service at sales[at]gmpartsnortheast.com.
• A copy of the invoice will need to be included with the return.
• There is a 20% restocking fee charged against all returned parts
• In the case of an error on our part the restocking fee will be waived
• Parts must be resaleable and in the original packaging.
• We cannot take back used parts.
• We cannot take back installed or tried parts.
• Electrical parts are not returnable.
• We do reserve the right to refuse and return any parts we find have been installed, are used or do not meet the above criteria.
• Return request need to be within 30 days of receipt.
• Customer is responsible for shipping charges on all returns except those caused by an error on our part.
• Discontinued parts are non-returnable. Exceptions may be made in special circumstance with prior approval and at our discretion.
• Cores must be return in their original packaging with a copy of the order included
• Shipping cost for core returns is the customers responsibility

Cancellation Policy

• An order or a portion of an order may be cancelled up until the time it is shipped and no longer in our possession.
• If the cancelled part was special ordered from the manufacturer a return fee of 20% may apply.